Platform Manager, Bloomsbury Collections

Bloomsbury Collections is our flagship eBook platform, which offers excellence and originality in scholarship in the arts, humanities and social sciences. With the recent acquisition of Rowman and Littlefield’s academic titles, the platform is set to go through a period of significant growth. 

We’re looking for someone who will manage the digital platform, ensuring that it meets the needs of scholarly users within our global customer base of academic libraries. 

You will be joining a dynamic and friendly digital product team, who are re-imagining Bloomsbury’s academic publishing for a digital environment. We are part of Bloomsbury Digital Resources (BDR), which sits within the wider Bloomsbury Academic and Professional Division.  

Reporting to the Senior Manager, Bloomsbury Collections, you will work with stakeholders across BDR, including editorial, sales, and UX colleagues, as well as our third-party technology partner.   

Bloomsbury values the importance of life–work balance and we offer flexible working options. This role is only expected to be in the office 2 days per week (Wednesdays and Thursdays) and we offer a core hours policy of 10:00 am to 2:30 pm, with ‘Flexible Fridays’ throughout the year. See below for further details. 

The role 

You will be responsible for managing the day-to-day operations of the Bloomsbury Collections platform, including the monthly release process. You will work with developers, content architects, UX and Product Management colleagues to trouble-shoot issues and you will contribute to the strategic development of the platform. You will be expected to act as a product champion, by defining requirements based on user research and usage data, and by using your expertise to respond to queries from sales, customer/technical support and customers, escalating issues as required.  

Knowledge, skills and experience  

We want someone who has a strong track record of working on a website, digital product, or eBook platform, preferably in an academic publishing environment. You will be an adept problem-solver and be able to manage your time effectively to get work done on schedule. You should be very comfortable with technical detail and systems, and be able to communicate clearly to developers as well as less technically minded colleagues. You’ll be confident with large datasets and understand how to work with usage analytics. If you also have experience in XML, publishing metadata systems, Jira and/or user experience research, then we’ll be even more interested in you. 

Additional information 

The role is a full-time permanent position. 

Salary Pay Point: £40k

The role can be based at our London office 50 Bedford Square, London, WC1B 3DP or our Oxford office, Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH, on a hybrid-working pattern of 2 days office based / 3 days home based (or fully office based if preferred).  Allocated office days for this role are: Wednesday and Thursday. 

Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the ‘APPLY NOW’ button detailing how you meet the requirements outlined, by 15th November 2024. 

For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal. 

Bloomsbury reserve the right to close the role early if we exceed the required number of applications 

Bloomsbury Benefits 

As well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package: 

Working Pattern  

• Hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred) 

Holidays 

• 25 days holiday 

• 3.5 days Christmas company holiday 

 Other Benefits 

• Two paid Personal Wellness Days 

• Flexible Fridays – take Friday afternoon off by working an additional 3 hours and 30 minutes earlier in the week 

• Work Anywhere Fortnight - For two weeks of any calendar year. The minimum period for Working Anywhere is one week, the maximum period is two weeks. 

• Season Ticket Loan 

• Share Save Scheme 

• AXA Healthcare Plan (Private Medical Insurance) 

• Peppy Health App 

• In-house Doctor 

• Eye Care Voucher Scheme 

Company culture – Employee Voice Meetings, Staff Networks (Bloom, Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi-Faith) and 21 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources  

Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community. 

We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required. 

Applicants must have the legal right to work in the UK.  Unfortunately, Bloomsbury Publishing is unable to sponsor visa applications